Privacy Policy
Effective Date: 01 Feb, 2025
Introduction
Welcome to Abaya Online Shop! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We collect the following information from you:
- During Account Creation: Name, Email Address
- During Checkout: Name, Email Address, Phone Number, Shipping Address, Billing Address, Payment Information (via secure third-party gateways)
- Through the Contact Page: Name, Email Address, Message Content
- Automatically: IP Address, Browser Type and Version, Device Information, Referring Websites, and Activity on our website
2. How We Use Your Information
Your data is used for the following purposes:
- To create and manage your account
- To process and deliver your orders
- To provide customer support and respond to your inquiries
- To send transactional communications, such as order confirmations
- To send promotional emails if you opt-in
- To analyze website performance and improve user experience
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These are used to:
- Remember your preferences, like language or currency settings
- Track your shopping cart and order progress
- Provide personalized product recommendations
- Analyze website traffic and performance
You can manage or disable cookies through your browser settings. However, some site features may not function properly without them.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Payment Processors: To securely handle payments
- Shipping Partners: To deliver your orders
- Analytics Tools: To improve website performance
- Legal Authorities: If required by law or to protect our rights
5. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, misuse, or alteration. While we strive to secure your data, no method of online transmission or storage is completely secure.
6. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or corrections of your data
- Data Portability: Receive a copy of your data in an electronic format
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time
- Account Deletion: Request the deletion of your account and associated data
To exercise these rights, please contact us at [Insert Email Address].
8. Marketing Communications
If you opt-in to marketing communications, we may send you updates about new products, discounts, and promotions. You can unsubscribe anytime via the link provided in the email.
9. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, we will delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a new effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
We value your trust and are committed to protecting your privacy. Thank you for shopping at Abaya Online Shop!
