Refund and Returns Policy
Effective Date: 01 Feb, 2025
Introduction
Thank you for shopping at Abaya Online Shop. Please read our Refund and Returns Policy carefully to understand our terms and conditions regarding purchases.
1. No Returns Policy
All sales are final. We do not accept returns for any items purchased on our website.
Please ensure that you review the product details, size charts, and descriptions thoroughly before making a purchase. If you have any questions about our products, feel free to contact us at [Insert Email Address] before placing your order.
2. No Refunds Policy
We do not offer refunds for any orders once the purchase has been completed. This policy applies to all products and services offered on our website.
Exceptions to this policy may only be made under extraordinary circumstances, such as if an item is out of stock after payment. In such cases, please contact our customer support team at [Insert Email Address].
3. Damaged or Defective Items
While we do not offer returns or refunds, we take product quality seriously. If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. Include your order number, a description of the issue, and clear photos of the item.
We will assess the situation and work with you to find an appropriate resolution, which may include sending a replacement for the damaged item (subject to availability).
4. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Address: [Insert Business Address]
5. Policy Updates
We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice. Changes will be posted on this page with the updated effective date.